Privacy Policy

WHAT INFORMATION OF YOURS DOES SISE COLLECT?

SISE only collects the personal information as shared by you with us when you register on our website or mobile application for availing our services or for obtaining information about us or our Products and Services or for contacting us Personal Information Provided by You . The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following

• Your account related information such as your name, email address, phone number; age;

• Mobile Device Access -In order to provide accurate results and assistance, we may request you to allow access to your mobile device's bluetooth, calendar, camera, call, contacts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.

• Payment information;

• Geolocation - We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

• IP Address;

• People, addresses and phone numbers in your address book;

• Personal description and photograph, if shared by you on your Profile page;

• Credit history information;

• Past bookings, upcoming books through our Platform

• Cookies and web bacon;

• Your preferred sports activities and Institutions;

• Membership details

You may opt to not provide certain personal information to us however, the same may affect your overall experience in benefitting from our Products and Services.

The aforementioned Personal information may be collected when you engage in any of the following activities:

• Granting permission to upload your contacts, including access to mobile device contacts or messages for certain services;

• Configure your settings on, provide data access permissions;

• Participate in any discussion, feedback or any other community feature as may be shared by us;

• Seek alerts on new listings of Institutions, or vacancy in any Institution;

• Chatroom, feedback videos, audios et.

Sensitive Information . We process sensitive information and only when necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• Medical conditions (if any) fitness regimes;

• Credit card/debit card/other payment mode information to facilitate payments for our Services.

We use this special category of personal data, for example to share the same with the Institutions that you opt to avail the services of and therefore, to ensure that they have been apprised of the health conditions in advance to provide their best services and care. We require your express consent to collect and process special categories of personal data. You may refuse or revoke your consent at any time, please see the section about “ON WHAT LEGAL GROUNDS DO WE DEPEND TO HANDLE YOUR INFORMATION” below. A limited number of our personnel will have access to special categories of personal data provided by you .

Social Media Login Data . We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, Google or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE MANAGE SOCIAL MEDIA LOGINS”.

Automatically collected information. If you use our application, we also may collect the following information if you choose to provide us with access or permission:

• The internet protocol (IP) address utilized for your computer's internet connection.

• Login, email address, and password details.

• Device or computer location.

• Device metrics encompassing usage times, application usage, connectivity specifics, and any encountered errors or event failures.

• Services metrics, involving technical errors, user interactions with service features/content, preferences, backup data, device location during app usage, and uploaded image/file information (e.g., file names, timestamps, and locations).

• Version details and time zone settings.

• Purchase and content usage history.

• Complete Uniform Resource Locator (URL) clickstream from, to, and within SISE’s websites, including timestamps; products and content viewed or searched; page responsiveness, download issues (e.g., scrolling, clicks, mouse-overs).

• Phone numbers utilized for contacting customer service.

Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: [Cookie Notice URL].

Information received from third-party sources

We may receive information about you from other third-party resources such as public databases, social media platforms, data providers or other third parties and this information may include your email address, phone number, social media profile, IP address etc.

If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.